Starter
$15 /month
500 Q&A pairs per month
One website, steady traffic, first support automation.
- 500 Q&A pairs per month
- Unlimited human agent replies
- Document upload, URLs, and FAQs
- Lead capture and ticket log
- Custom branding and business hours
Hosted pricing
Pay for what the bot answers.
Every plan includes the widget, the console, document management, lead capture, and unlimited human agent replies.
Growth
Popular$35 /month
3,000 Q&A pairs per month
Busy sites where chat is already a real support channel.
- 3,000 Q&A pairs per month
- Everything in Starter
- Knowledge base preview and approval workflow
- Webhook for offline ticket notifications
- Monthly usage and token dashboard
Scale
$55 /month
15,000 Q&A pairs per month
High-volume sites with a staffed support team behind the bot.
- 15,000 Q&A pairs per month
- Everything in Growth
- Priority escalation routing
- API key rotation and audit-friendly logs
- BYOK available on request
What is a Q&A pair?
One visitor question plus one bot answer equals one message. Replies typed by your own agents are free.
Running out mid-month?
The bot serves up to 2 cached answers, then offers a human handoff. Visitors never see quota language; you get a warning banner in the console.
Pricing FAQ
Before you buy.
What counts as a Q&A pair? +
One visitor question plus one bot answer equals one message. Human agent replies are free and don't count toward the quota.
What happens when the quota runs out? +
The bot serves up to 2 cached answers from its recent reply history, then gently offers the visitor a human handoff. No error messages and no quota language is shown to visitors. Admins see a clear warning banner in the console.
Can we pay annually? +
Yes. Annual billing and custom hosted plans are available on request - get in touch and we'll size a plan to your traffic.
Can we use our own OpenAI key? +
BYOK (bring your own key) mode is available for high-traffic or enterprise accounts. Contact us for details.
Do we need a developer? +
No. Uploading documents and pasting the embed script requires no coding. The script tag is provided pre-filled with your key in the console.
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