Teach it your offer
Upload PDFs, paste page URLs, or write FAQs. Approve what goes live so every answer stays in your voice.
Website conversion & product insight
Turn website visitors into customers.
Answer in your own voice, capture the people ready to buy, and turn every client query into feedback for your service or product. One script tag to go live.
- Visitors → customers
- Queries → product feedback
- Grounded answers
- One script tag
Convert
Browsers become named customers and booked calls
Feedback
Every question maps gaps in your product or service
Grounding
Cited answers from your approved documents
Setup
One script tag · any stack · no build step
<script
src="https://app.misitebrain.com/v1/widget/widget.js"
data-key="pk_..."
data-api-base="https://app.misitebrain.com">
</script>
How it works
From question to customer - and insight.
Answer with your content, convert high-intent visitors, and learn what the market keeps asking.
Engage visitors
Visitors ask about pricing, fit, and next steps. My SiteBrain AI answers from your documents - no invented claims.
Convert to customers
When someone is ready for a person, capture name and email with the full transcript so your team can close the sale.
Mine the feedback
Repeated questions, objections, and gaps become a live map of what to clarify on the site - or improve in the product.
Your console keeps leads, transcripts, and the questions people ask most - so marketing, sales, and product share the same signal.
Why My SiteBrain AI
Close more deals. Hear what the market wants.
Turn visitors into customers
- Meet shoppers and prospects the moment they have a question
- Guide them with answers from your pricing, offer, and process docs
- Hand warm conversations to your team with name, email, and transcript
- Stop losing after-hours interest - every chat can become a follow-up
Turn queries into product feedback
- See which objections and feature questions show up again and again
- Unresolved questions flag gaps in your docs, offer, or roadmap
- Use real client language to refine messaging and packaging
- Improve the product from demand you were already getting on the site
Grounded
Answers cite your docs - never the open internet
Always on
Capture interest after hours, not just tickets
Branded
Your colour, bot name, and launcher label
Use cases
Win the visit. Learn from the question.
Same widget - different outcomes depending on what your site needs to do.
Sales conversion
Move browsers from “just looking” to a named lead or booked call with answers from your offer docs.
Visitors become customersProduct & service feedback
Treat every client query as signal - objections, missing features, and unclear pricing show up in the transcript log.
Queries become roadmap inputLead capture
Qualify warm visitors and collect name and email the moment they need a person - no separate form tool.
Every unresolved chat becomes a leadOffer clarity
Retire the stale FAQ page and answer fit, scope, and policy questions in your approved wording.
Citations back to your documentsEcommerce & services
Spec questions, returns, packaging, and next steps - grounded in your catalog and process docs.
Fewer abandoned high-intent visitsLive takeover
Jump into any conversation when judgment is needed, mid-thread, with the full history intact.
Close the deal without starting over
Widget in action
Ask → answer → customer → insight.
The full loop: convert the visit, then learn from what people asked.
Conversion & feedback
Every chat is a customer opportunity - and a product clue.
My SiteBrain AI captures the conversation from the first message. When someone is ready to buy, or asks something your docs don't cover yet, you get a named lead plus a clear signal about what to fix in the offer, the site, or the product.
- 0 extra forms needed to capture a buyer
- 100% of chats logged as conversion + feedback history
- 24/7 after-hours interest turned into follow-ups
Features
Built for visitors, agents, and admins.
For visitors
- Instant answers from the business's own documents
- Answers cite their source document
- One-click 'Connect with support' escalation
- After-hours message capture with an automatic ticket
- Graceful unavailable state if the workspace is paused
- Fully branded colour, bot name, and launcher text
- Works on any website - one script tag, no build step
For support agents
- Web-based live agent console
- Real-time alerts for new escalations
- Full chat transcript before taking over
- Online / offline presence toggle
- Assign, acknowledge, resolve, and close tickets
- Reply inside the same window the visitor sees
For business admins
- Lead capture in the chat flow - no form required
- Unresolved questions flagged as lead opportunities
- Lead log with full transcript per contact
- Document management: upload, add URL, approve or reject
- Knowledge base preview before going live
- Custom branding and business hours configuration
- API key management and monthly usage dashboard
Technical credibility
Short, concrete, checkable.
Grounded retrieval
Answers cite approved documents. No source, no reply.
Multi-tenant isolation
Documents and conversations stay strictly separated.
Origin-locked keys
Each widget key only works on approved domains.
PII masking
Card numbers, SSNs, and phone numbers are redacted.
Injection detection
Prompt injection attempts are blocked before the LLM.
Identity handoff
Host apps sign a JWT so the bot knows the logged-in user.
Pricing
Priced by Q&A pairs, not seats.
One visitor question plus one bot answer is one message. Human agent replies are free.
Starter
$15 /month
500 Q&A pairs per month
Growth
Popular$35 /month
3,000 Q&A pairs per month
Scale
$55 /month
15,000 Q&A pairs per month
Annual billing and custom hosted plans available on request. See full pricing →
FAQ
The questions buyers actually ask.
How does My SiteBrain AI know the right answers? +
It reads the documents you upload - not the internet. Every answer is drawn from your own PDFs, help pages, or FAQs. You control what it knows.
What if it answers something wrong? +
My SiteBrain AI is grounded, not invented. Answers are retrieved from documents you approve. If no relevant source is found, the bot says so and offers a human handoff instead of guessing. Every reply can cite its source, so a wrong answer is traceable and fixable - update or remove the document in the console.
Will my branding look right? +
Yes. You set your brand colour in Settings. The widget launcher, header, and buttons all use your colour. You can also set the bot's name and the text on the launcher button.
What happens when my quota runs out mid-month? +
The bot quietly switches to serving cached answers for similar recent questions (up to 2 times), then offers the visitor a human handoff. Your visitors see none of the quota language. You get a warning banner in your console.
How does My SiteBrain AI capture leads? +
When a visitor's question can't be answered by the bot - or they ask for a human - My SiteBrain AI prompts them for their name and email before handing off. That contact and their full chat transcript appear in your console as a lead. After-hours conversations work the same way. No separate form tool needed.
Our website gets visitors but not enough customers. Can this help? +
Yes. My SiteBrain AI is built to turn visits into conversations, conversations into customers, and questions into feedback. Instead of losing browsers after they skim the page, it answers immediately, captures high-intent contacts, and shows you what people keep asking about your service or product.
Why not just use a normal live chat team? +
Human-only live chat is expensive because agents keep answering the same basic questions. My SiteBrain AI handles repetitive, document-based queries automatically from your business content and routes only nuanced or high-intent conversations to humans.
Do we need a developer to set this up? +
No. Uploading documents and pasting the embed script requires no coding. The script tag is provided pre-filled with your key in the console.
Which platforms does the widget work on? +
Any site that accepts a script tag - WordPress, Shopify, Webflow, Wix, Squarespace, Framer, React, Next.js, Vue, static HTML, and more. No plugin, no SDK, no build step.
Is our data secure? +
Each organisation's documents and conversations are isolated. Widget keys are origin-locked to approved domains. Sensitive values in messages such as card numbers, SSNs, and phone numbers are masked. Platform admin actions are audited.