My SiteBrain AI
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Convert the visit. Learn from every question.

My SiteBrain AI helps you turn website visitors into customers - and turns client queries into feedback that improves your service or product.

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Sales conversion

Turn website visitors into customers.

Meet prospects while they are still on your site. Answer fit, pricing, and next-step questions from your approved documents - then hand high-intent chats to your team with context intact.

  • Answers grounded in uploaded PDFs, pages, and FAQs
  • Warm handoff when someone is ready to buy or book
  • After-hours interest captured instead of lost
Convert

Browsers become named customers and booked calls

A pricing question answered from approved content and converted into a qualified customer
Conversion: a pricing question answered from your docs, then a named lead for follow-up.
Product & service feedback

Turn client queries into feedback you can use.

Every question is demand in plain language. Unanswered or repeated queries highlight gaps in your offer, packaging, or docs - so you improve what you sell with evidence from real visitors.

  • Conversation captured from the first message
  • Unresolved questions flagged as product or messaging gaps
  • Lead log doubles as a map of what customers keep asking
  • Use real wording to refine your service, product, and site copy
Feedback

Queries become roadmap and messaging input

Customer questions clustering into actionable product and service feedback
Feedback loop: repeated questions surface what to improve in the offer or docs.
FAQ automation

Retire the FAQ page nobody reads.

Approve the wording once and My SiteBrain AI answers in it every time - with a citation back to the document, so a wrong answer is traceable and fixable in minutes.

  • Approval workflow: nothing goes live until you say so
  • Knowledge base preview lets you test a question before publishing
  • Update or remove a document to change every future answer
Grounding

Cited · 2 sources · from Pricing + FAQ

A realistic website chat answering a visitor's refund policy question The approved policy document and citation supporting the chatbot answer
See the visitor answer, then the approved source that keeps it accurate.
Live takeover

Hand off to a person without losing the thread.

Agents see the full transcript before they take over, then reply inside the same window the visitor is already using. Presence, assignment, and resolution all live in the agent console.

  • Real-time alerts for new escalations
  • Assign, acknowledge, resolve, and close tickets
  • Online / offline presence toggle per agent
Handoff

Escalated to agent · transcript preserved

A visitor asking the chatbot to speak with a human support agent A real support agent responding from a laptop with the visitor's conversation in view
From the visitor's handoff request to a real person replying with the full context.
Admin console

Branding, documents, and usage in one place.

Set your brand colour, bot name, welcome message, and launcher label. Manage documents, regenerate a compromised key, and watch monthly usage against your plan.

  • Custom branding applied to launcher, header, and buttons
  • Business hours configuration with a custom offline message
  • API key management and webhook for offline ticket notifications
  • Monthly dashboard: messages used, tokens, quota remaining
Setup

One script tag · any stack · no build step

A no-code console for documents, approvals, branding, and usage
Admin console: upload, approve, brand, and watch usage without a developer.

Ready to see it on your own content?

Upload a document, ask it a question, and paste the script tag when you like the answer.

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